Currency

All of our prices are in US dollars. 

Shipping Policy and Rates 

Your order will be shipped by UPS ground service.  Expect your delivery to arrive in 7 to 10 days.  You must have a street address as UPS does not ship to PO or APO boxes.   Ground shipping to anywhere in the continental US is free.   Please note:  Any additional cost for 2^nd Day Air will be charged according to UPS special rates.   

Sales Tax 

We are required to charge 6.5% sales tax on all orders purchased in Minnesota.  No sales tax is charged on orders purchased outside the state of Minnesota. 

Return Policy 

Satisfaction is Guaranteed.  If, for some reason, you are unhappy with your purchase, you may return any item for any reason for a full refund within 30 days of receipt, except for clocks with issues covered by the manufacturer’s warranty.  Please note the following requirements for returns:

• You must first email us at CustomerService@WallClockShopping.com within 30 days of receipt of the clock for return authorization.
• Shipping charges for the return are the responsibility of the customer.
• Returns must be in new condition with all original packing materials.
• Returns received without authorization beyond the 30-day window will not be refunded.
• Any returns received by us that are determined to be in not salable (not new) condition, ie., damaged, soiled, missing parts, will not be issued a refund.
• Returns received without prior authorization or determined to be not salable (not new) condition can be shipped back to you for a fee of $25 shipping and handling.

Warranty Issues 

All Infinity Instrument clocks are covered by a three-year warranty by the manufacturer.  Warranty issues are not handled by WallClockShipping.com.  Warranty problems such as incorrect time or mechanism failure must be directed to the manufacturer.  You may contact Infinity Instruments at 1-888-346-9544. 

Customer Service

If you have any other questions regarding ordering, delivery, returns, etc., please email us at CustomerService@WallClockShopping.com.  We will respond to your email as quickly as possible, usually within the same day.